Privacy Policy huat88

Section 1 Definitions and Interpretations

In this Privacy Policy document, the following terms carry the meanings as stated:

• "Platform" refers to the huat88 website accessible at huat88.one and any related mobile applications.
• "Player" or "User" refers to any individual who has registered an account or browsed the huat88 platform.
• "Personal Information" means any data that can identify an individual directly or indirectly, including name, mobile phone number, email address, identity card number (MyKad) and financial details.
• "Data Processing" refers to any operation carried out on Personal Information, including collection, storage, use, sharing and deletion.
• "Third Party" means any entity separate from huat88 and the player, including payment service providers, technology partners and regulatory bodies.

Section 2 Information Collected by huat88

huat88 collects various categories of information to enable us to provide services that are secure, responsible and of high quality. These categories of information are as follows:

• Account Registration Information: Full name, date of birth, mobile phone number, email address and the password you choose during registration.
• Identity Verification Information: Identity card number (MyKad) and related documents submitted to meet our Know Your Customer (KYC) requirements under our international licensing requirements.
• Financial Information: Details of the payment methods you use such as Touch 'n Go eWallet, DuitNow, FPX account, ShopeePay or cryptocurrency wallet address, as well as deposit and withdrawal transaction records.
• Platform Usage Data: Game activity records, betting history, session times, pages visited and interactions with platform features.
• Device and Technical Information: IP address, web browser type, operating system, screen resolution and cookie data.
• Communications: Any correspondence between you and our customer support team via live chat or email.

Section 3 Purpose of Data Collection and Use

huat88 uses your Personal Information for legitimate and specific purposes, including:

• Account Management: Creating, verifying and maintaining your player account securely on our platform.
• Transaction Processing: Processing deposits (minimum RM30) and withdrawals (minimum RM50) within 15 minutes to 2 hours via your chosen payment method.
• Regulatory Compliance: Meeting KYC requirements, anti-money laundering (AML) obligations and compliance with our international licensing terms.
• Platform Security: Detecting and preventing fraud, unauthorised access, account misuse and activities that could cause harm to other players or the platform.
• Customer Service: Providing technical support and assistance via 24/7 live chat and email in Malay and English.
• Service Communications: Sending important notifications relating to your account, transactions, policy updates and bonus information.
• Responsible Gambling: Monitoring usage patterns to detect signs of problem gambling and facilitating self-exclusion tools or betting limits at the player's request.
• Platform Improvement: Analysing aggregated usage data to improve the performance, interface and overall user experience of our platform.

Section 4 Sharing Information with Third Parties

huat88 does not sell or disclose your Personal Information to third parties for marketing purposes without your consent. However, we share data in the following limited circumstances:

• Payment Service Providers: Transaction details are shared with approved payment providers to process your deposits and withdrawals securely.
• Game Software Providers: The minimum game data required to run games and verify the fairness of rounds is shared with licensed software providers.
• Legal Obligations: huat88 will disclose Personal Information when required by law, court order or a competent regulatory authority.
• Fraud Prevention: Certain information may be shared with fraud prevention agencies or regulatory bodies to protect players and the integrity of the platform.

All third parties that receive your data are bound by confidentiality agreements and are required to process that data only in accordance with the instructions and purposes set by huat88.

Section 5 Data Security Measures

huat88 implements multiple layers of technical and organisational security controls to protect your Personal Information from unauthorised access, disclosure, modification or destruction:

• Data encryption in transit using TLS protocol with 256-bit strength.
• Data encryption at rest for sensitive information such as passwords and financial details.
• Role-based access controls ensuring that only authorised staff can access player data.
• Round-the-clock security monitoring and automated threat detection systems.
• Penetration testing and security audits conducted periodically by independent parties.
• Established security incident response procedures to address any data breach promptly.

Section 6 Your Rights as a User

As a registered player with huat88, you have the following rights regarding your Personal Information:

• Right of Access: You have the right to request a copy of the Personal Information we hold about you.
• Right to Rectification: You have the right to request correction of any Personal Information that is inaccurate or incomplete.
• Right to Erasure: You may request the deletion of your Personal Information, subject to our legal obligations to retain certain records for the period required by our international licensing.
• Right to Restriction of Processing: You may request that we limit how we process your data in certain circumstances.
• Right to Object: You have the right to object to the processing of your Personal Information for specific purposes such as direct marketing.
• Right to Data Portability: You may request your data in a structured, machine-readable format.

To submit any request relating to the above rights, please contact our customer service team via 24/7 live chat or email at [email protected]. We will endeavour to process your request within a reasonable time.

Section 7 Cookies and Tracking Technologies

The huat88 platform uses cookies and similar tracking technologies to improve the user experience and ensure platform security. The types of cookies used include:

• Essential Cookies: Required for core platform functions such as login, session verification and security. These cookies cannot be disabled without affecting the main functionality of the platform.
• Performance Cookies: Collect information about how players use the platform to help us improve overall performance and user experience.
• Functional Cookies: Store your preferences such as language and region settings to provide a more personalised experience.

You can control or delete cookies through your web browser settings. However, disabling certain cookies may affect platform functionality and your gaming experience.

Section 8 Data Retention Period

huat88 retains your Personal Information for as long as necessary to fulfil the original purpose of collection and to comply with our legal obligations under our international licensing. The general principles we follow:

• Active account data is retained for the entire period your account remains active and in operation.
• Transaction and financial records are retained for the minimum period required by our international licensing regulatory body for audit and legal compliance purposes.
• After account closure, certain data may be retained for an additional period to meet fraud prevention requirements and legal obligations.
• Data that is no longer required will be securely deleted or anonymised using established procedures.

Section 9 Child Protection and Age Restrictions

huat88 strictly prohibits use of the platform by individuals under the age of 21. We do not knowingly collect or process Personal Information of minors.

As part of our identity verification process, every player is required to confirm that they are 21 years of age or older and to submit a valid identification document. If we find that Personal Information of an underage individual has been collected, we will take immediate steps to delete that information and close the relevant account.

Section 10 Amendments to the Privacy Policy

huat88 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our data processing practices, legal requirements or licensing obligations. Any amendment will take effect immediately upon being published on our website.

We will notify players of any significant amendments via in-account notifications or email to the registered address. Continued use of the huat88 platform after such notification is considered your acceptance of the amended terms.

We encourage you to review this Privacy Policy page periodically to ensure you are always aware of how we protect your personal information.

Section 11 Contact Us About Privacy

If you have any questions, concerns or requests regarding this Privacy Policy or how we handle your Personal Information, please contact us via:

• Live Chat: Available 24/7 through the chat icon on the huat88 platform in Malay and English.
• Email: [email protected] — we aim to respond within a reasonable time.

When contacting us about privacy matters, please clearly state the type of request and the information required so that we can process your request more efficiently.